Euro Connect represents your Digital Partnet for the e-commerce world. We don’t do ADS, we don’t do Shop, we provide unconventional services to Brands that want to make their Customers’ experience excellent.
How do we do it? With 3 complementary Units: And how do we achieve it? Through three complementary Units:
✔️ A Contact Center with offices in Eastern Europe providing Multilingual and Multichannel Inbound Customer Care services. More than 60 domestic and international online stores make use of our Customer Care Team.
✔️ A Performance Marketing Unit specializing in marktplaces, especially Amazon . Do you already have a Shop that sells online? Let’s double your revenue in one year by adding the Amazon sales channel to your strategy.
✔️ A Marketing Automation Unit that gives value to the Customers you acquire with so much effort. CPA increases by 20% every year, let’s make your Customer come back to your Shop.
INBOUND E-COMMERCE CUSTOMER SERVICE
We offer your customers high-quality ecommerce customer service that can be integrated into your website, providing the following services: We respond in 15 languages (via phone, chat, e-mail and social), We integrate our Live Chat and Trouble Ticketing software into your website, let’s increase sales!
WE ASSIST YOUR CUSTOMERS IN REAL TIME WITH LIVE CHAT.
Increase sales on your e-commerce with our Chat customer support. Particularly on ecommerce, immediate pre-sales support with live chat and timely support after the sale are critical to be sure that customers will be satisfied with their purchases. Learn more about our Live Chat Service
WE BRING YOUR BRAND TO AMAZON
Our team of experts can help you achieve your growth goals on Amazon. We have helped many companies double their Amazon sales within a year.
If you are looking for a solution to sell your products on Amazon and expand your sales internationally, Euroconnect is the ideal solution for you.
At Euro Connect we are “Outsourcing & Quality Focused,” Outsourcing is our Business, Quality is our Obsession.
The Euro Connect Team
Founded in 2013 in Sliven, Euro Connect began its history with classic Outbound Teleselling in Italian language, abetted by our Team’s desire to achieve success and very high IT skills.
In 2014 we opened our second office in Sofia, the Bulgarian capital. 500 sq. m. Call Center, a super reliable IT infrastructure and a fantastic Team have made some multinational companies choose us for their customer care and IT help desk services.
In 2019, abetted by the increasing number of Ecommerce owner customers, we divest the business unit that provided classic “call center” services and focus exclusively on customer care for ecommerce.
In 2021 we acquire a company that was providing services for amazon and internalize all the skills for what we like to call “unconventional marketing.”
Today Euroconnect is also present with branch offices in Romania and Albania, owns several ecommerce brands, assists more than 62 national and international shops and actively supports sales of 5 well-known brands on amazon, including with marketing automation solutions.