Euro Connect Ltd - Bulgaria
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+39 011 043 7731

PRIVACY INFORMATION Euroconnect eood

Information to the interested party pursuant to and for the purposes of EU Regulation no. 679/2016.

This information is provided in compliance with the legislation on the processing and protection of personal data and, therefore, pursuant to and for the purposes of EU Regulation no. 679/2016 (commonly known as GDPR: General Data Protection Regulation).

This treatment will be based on principles of correctness, lawfulness and transparency, protecting your privacy and your rights, these data must be kept in a form that allows the identification of the interested parties for a period of time not exceeding the achievement of the purposes for the which are processed and for specific, explicit and legitimate purposes, and subsequently treated so that it is not incompatible with these purposes. The data requested must be adequate, relevant and limited to what is necessary with respect to the purposes for which they are processed, exact and, if necessary, updated; all reasonable measures must be taken to promptly delete or correct inaccurate data with respect to the purposes for which they are processed.

Pursuant to the aforementioned legislation, we therefore provide the following information to the interested party.

By implementing the registration procedure on the websites: https://euroconnect.bg and related subdomains and on the dedicated pages of social networks and in the APP Apps connected to them, the interested parties / users voluntarily communicate their personal data to Euroconnect eood .

1. The DATA CONTROLLER

Euroconnect eood ( VAT number: BG202451192 ), with headquarters in Sofia , Blvd. Slivnitsa 188, Sofia, 12020 , e-mail address: info @ euroconnect.bg

2. THE PURPOSE OF THE TREATMENT

The treatment will pursue the purposes inherent in the specific mandate conferred and is aimed at the correct and complete execution of this assignment: energy and gas services, energy efficiency, telephony and operating rental and if the user has expressed his consent to the when activating the service or expressing it subsequently and until the revocation of the same, your personal data may be processed by Euroconnect eood for sending advertising, commercial and promotional communications, direct sales on products, services and events (hereinafter collectively referred to as “marketing activities”) by Euroconnect eood .

The data will be processed mainly in Italy or in other EU countries, but it could also take place in non-EU countries if it is necessary for the execution of a contract concluded with the user, or in the execution of pre-contractual measures but in compliance with the guarantees and of the rights of the interested parties.

3. LEGAL BASIS OF THE PROCESSING

Pursuant to EU Regulation 2016/679, the processing carried out by us must always have a legal basis. The processing of your data is necessary for the execution of pre-contractual measures or contractual obligations. Without consent to the purposes of the processing, it will not be possible to provide the service.

4. RECIPIENTS OF PERSONAL DATA

The data will not be disclosed but may be disclosed to Third Parties / Partners where necessary for the provision of the service, as well as to subjects who perform tasks of a technical or organizational nature on behalf of Euroconnect eood instrumental to the provision of the requested services.

The subjects that process the data on behalf of Euroconnect eood have been authorized Data Processors through a specific written document.

The users’ personal data will be transmitted to the companies providing the services exclusively in order to allow the use of the requested services, Euroconnect eood currently collaborates with Third Parties / Partners to whom, consequently, the data of the users who use the relevant service will be communicated, the categories of recipients of personal data are: supply companies in the energy sector, telephony, software, hardware, IT company and IT system rental company

5. DATA RETENTION PERIOD AND CRITERIA USED FOR ITS DETERMINATION

Users’ personal data will be stored by Euroconnect eood , in compliance with the current legislation in force, for a period of time not exceeding that necessary for the purposes for which they were collected and processed.

In particular, the personal data of the user / customer will be kept and processed as long as the user maintains his Euroconnect eood user and from the moment of the cancellation of the user, in response to the request of the interested party, Euroconnect eood undertakes to provide rectification and cancellation of the user’s personal data, within a reasonable time and in compliance with current legislation.

In compliance with the principles of proportionality and necessity, personal data will be stored in a form that allows the identification of the interested parties for a period of time not exceeding the achievement of the purposes for which they are processed, that is taking into consideration: the need to continue to keep the personal data collected to offer the services agreed with the user or to protect the legitimate interest of the Data Controller, as described in the aforementioned purposes and the existence of specific regulatory obligations ( codicist legislation, anti-money laundering legislation , investment services legislation, tax monitoring legislation, etc.) or contracts that make it necessary to process and store data for certain periods of time.

6. THE INTENTION TO TRANSFER DATA TO A THIRD COUNTRY

The treatment will take place mainly in Italy or in other EU countries, but could also take place in non-EU countries if deemed functional to the efficient fulfillment of the purposes pursued in compliance with the guarantees and rights of the interested parties.

In most cases, the data will be shared with Data Processors established in Third Countries but subject to an Adequacy Decision (Switzerland) which the Data Controller uses for functional tasks (IT Security).

The User may at any time by sending a communication to the Data Controller to request information on the methods of such treatment.

7. DATA SUBJECT’S RIGHTS AND THE RIGHT TO PROPOSE A COMPLAINT TO THE SUPERVISORY AUTHORITY

The User may at any time, by sending a communication to the Owner Euroconnect eood , exercise the rights, including: the withdrawal of consent, access to personal data and the correction or cancellation of the same or the limitation of the processing that concern him or to oppose their treatment, in addition to the right to data portability.

We inform you that if you believe that your rights have been violated by the Data Controller and / or by a third party, you have the right to lodge a complaint with the Guarantor for the Protection of Personal Data and / or other competent supervisory authority under the GDPR.

8. TREATMENT BASED ON SENSITIVE / PARTICULAR DATA

The data provided for the correct performance of the activity provided may also be of a sensitive / particular nature. The processing of sensitive / particular data must take place only in particular cases, including the case in which the interested party has given his explicit consent to the processing of such data for one or more specific purposes, consent that can be revoked at any time. Sensitive / particular data are personal data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as processing genetic data, biometric data intended to uniquely identify a natural person , data relating to the person’s health or sexual life or sexual orientation.

9. COMMUNICATION OF DATA

The communication of data is optional, except for those indicated as mandatory or necessary to allow the provision of services; such communication is a contractual obligation, as a requirement of the contract, it is necessary for its conclusion and for the consequent provision of the requested services. Services that otherwise cannot be provided.

10. METHODS OF DATA PROCESSING AND THE EXISTENCE OF AN AUTOMATED DECISION-MAKING PROCESS

The personal data sent through the registration procedures to our services are processed by Euroconnect eood with mainly automated tools and for the time strictly necessary to achieve the purposes for which they were collected.

Specific security measures are observed by the Data Controller to prevent data loss, illicit or incorrect use and unauthorized access.

Personal data are recorded and stored on electronic databases owned by the Data Controller and stored on servers in the territory of countries belonging to the European Union (EU) in compliance with the legislation on the protection of personal data.

Personal data are processed by Euroconnect eood through its own people in charge of managing the site and marketing activities.

Personal data may be brought to the attention of employees or collaborators of the Euroconnect eood Marketing Office who, operating under the direct authority of the Data Controller, are appointed managers or processors in accordance with current legislation on the subject and who will receive adequate instructions in this regard. operational; the same will happen, by the Owner and the Manager appointed by the Owner, towards the Appointees, or employees or collaborators of Euroconnect eood .

It is understood that consent refers to the processing of data with the exception of those strictly necessary for the operations and services requested by the user at the time of joining, as consent is not necessary for these activities.

Following the registration required for the requested service, if the user intends to request / take advantage of additional services provided by Euroconnect eood or by other partner companies or in any case controlled or connected by it, he can use the credentials (username / email / password) already used for the first registration.

Where necessary, additional data may be requested, necessary for the provision of the additional services requested.

At any time the user can read the information and modify the consents previously provided, check and / or modify the status of the active services and possibly request additional services.

The provision of data is optional, except for those indicated as mandatory to allow the provision of services.

The processing for marketing purposes will take place through traditional tools (paper mail) and through the use of remote communication techniques, such as telephone, even without operator, e-mail, mms , sms.

Euroconnect eood will also use personal data for administrative and accounting purposes and for the execution of contractual obligations; for the same purposes, personal data will be communicated to investee or associated companies.

The e-mail address will be usable, pursuant to and for the purposes of EU Regulation no. 679/2016 also for the direct sale of products or services similar to those already purchased by the user / customer.

The logic used is to allow the User / Interested party to be able to use the services requested from the Owner in the simplest and fastest way but in compliance with current legislation on the matter.

11. INFORMATION TO BE PROVIDED IF THE DATA IS OBTAINED FROM OTHER HOLDERS OF THE PROCESSING ex 14 GDPR

In the event that personal data have been provided by the interested party to a Data Controller other than Euroconnect eood , this Data Controller, in addition to the Information described above, communicates, at the simple request of the interested party to the Data Controller email address, the source from which personal data originate.

12. PLACE OF TREATMENT

The personal data released by the interested parties may be processed at the registered office and secondary offices of the Data Controller and at the authorized persons in charge of data processing.

13. FINAL INFORMATION

Euroconnect eood reserves the right to partially or completely modify the Privacy Policy or simply to update its content (e.g. following changes in the applicable legislation). Euroconnect eood will publish any updates on this website, therefore we invite you to check the information periodically in order to know your rights.