PRIVACY INFORMATION Euroconnect eood
Information to the Data Subject pursuant to and in accordance with EU Regulation no. 679/2016.
This information is made in accordance with the regulations on the processing and protection of personal data and, therefore, pursuant to and for the purposes of EU Regulation no. 679/2016 (commonly known as GDPR: General Data Protection Regulation).
This processing will be based on the principles of fairness, lawfulness and transparency, protecting your confidentiality and your rights, such data must be kept in a form that allows the identification of the data subjects for a period of time not exceeding the achievement of the purposes for which they are processed and for specified, explicit and legitimate purposes, and thereafter processed in a manner that is not incompatible with those purposes. The data requested must be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed, accurate and, if necessary, up-to-date; all reasonable measures must be taken to delete or rectify in a timely manner data that are inaccurate in relation to the purposes for which they are processed.
Pursuant to the above legislation, we therefore provide you with the following Data Subject Information.
By implementing the registration procedure on the sites: https://euroconnect.bg and its subdomains and on the dedicated pages of social networks and in the APP Applications linked to them, the Data Subjects/Users voluntarily communicate their personal data to Euroconnect eood .
- The DATA CONTROLLER.
Euroconnect eood (VAT No.: BG202451192), based in Sofia, Blvd. Slivnitsa 188, Sofia, 12020, e-mail address: email@example.com
- THE PURPOSES OF PROCESSING
The processing will pursue the purposes inherent in the specific mandate conferred and is aimed at the correct and complete execution of that mandate: energy and gas services, energy efficiency, telephony and operational rental, and in the event that the user has expressed consent at the time of activation of the service or expresses it subsequently and until the withdrawal of the same, his personal data may be processed by Euroconnect eood to send advertising, commercial and promotional, direct sales communications about products, services and events (hereinafter collectively referred to as “marketing activities”) by Euroconnect eood.
The data will be processed mainly in Italy or in the other EU countries, but it could also take place in non-EU countries if it is necessary for the execution of a contract concluded with the user, or in the execution of pre-contractual measures but in compliance with the guarantees and rights of the Interested Parties.
- LEGAL BASIS FOR PROCESSING
Under EU Regulation 2016/679, the processing we carry out must always have a legal basis. The processing of Your data is necessary for the performance of pre-contractual measures or contractual obligations. Without consent to the purposes of processing, service delivery will not be possible.
- RECIPIENTS OF PERSONAL DATA
The data will not be disclosed but may be communicated to Third Parties/Partners where necessary for the provision of the service, as well as to individuals who perform on behalf of Euroconnect eood tasks of a technical or organizational nature instrumental to the provision of the services requested.
Individuals who process data on behalf of Euroconnect eood have been authorized Data Processors through specific written deed.
Users’ personal data will be transmitted to the Service Provider Companies solely for the purpose of enabling the use of the requested services, Euroconnect eood currently cooperates with Third Parties/Partners to whom, consequently, the data of the users who are users of the relevant service will be disclosed, the categories of recipients of personal data are: supply companies of the energy, telephony, software, hardware, information technology and computer equipment rental companies
- DATA RETENTION PERIOD AND CRITERIA USED FOR ITS DETERMINATION
Users’ personal data will be kept by Euroconnect eood, in accordance with the relevant regulations, for a period of time not exceeding that necessary for the purposes for which they were collected and processed.
Specifically, the user/customer’s personal data will be stored and processed as long as the user maintains his or her user Euroconnect eood and from the time of cancellation of the utility, upon the request of the person concerned, Euroconnect eood undertakes to provide for the rectification and deletion of the user’s personal data, within a reasonable period of time and in accordance with current legislation.
In accordance with the principles of proportionality and necessity, personal data will be stored in a form that allows the identification of the data subjects for a period of time not exceeding the achievement of the purposes for which the data are processed, i.e. taking into consideration: the need to continue to retain the personal data collected in order to offer the services agreed with the user or to protect the legitimate interest of the Data Controller, as described in the above-mentioned purposes and the existence of specific regulatory obligations (code regulations, anti-money laundering regulations, investment services regulations, tax monitoring regulations, etc.) or contractual obligations that make it necessary to process and store data for specific periods of time.
- THE INTENTION TO TRANSFER THE DATA TO A THIRD COUNTRY
The processing will take place mainly in Italy or in the other EU countries, but could also take place in non-EU countries if deemed functional to the efficient fulfillment of the purposes pursued while respecting the guarantees and rights of the Data Subjects.
In most cases, the data will be shared with Data Processors established in Third Countries but subject to an Adequacy Decision (Switzerland) whom the Data Controller uses for tasks of a functional nature (Information Security).
The User may at any time, by sending a communication to the Controller to request information on how such processing is carried out.
- RIGHTS OF THE DATA SUBJECT AND THE RIGHT TO COMPLAIN TO THE SUPERVISORY AUTHORITY
The User may at any time, by sending a notice to the Holder Euroconnect eood, exercise rights, including: withdrawal of consent, access to personal data and rectification or erasure of personal data or restriction of processing concerning him or her or to object to its processing, as well as the right to data portability.
Please be advised that if you believe that your rights have been violated by the Controller and/or a third party, you have the right to file a complaint with the Data Protection Authority and/or other competent supervisory authority under the GDPR.
- PROCESSING BASED ON SENSITIVE/PARTICULAR DATA
The data provided for the proper performance of the activity provided may also be of a sensitive/particular nature. The processing of sensitive/particular data should take place only in special cases, including the case in which the data subject has given his or her explicit consent to the processing of such data for one or more specific purposes, which consent he or she may revoke at any time. Sensitive/particular data are personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as dealing with genetic data, biometric data intended to uniquely identify a natural person, data relating to a person’s health or sex life or sexual orientation.
- COMMUNICATION OF DATA
Disclosure of data is optional, except for those indicated as mandatory or necessary to enable the provision of services; such disclosure is a contractual obligation, as a requirement of the contract, is necessary for its conclusion and the subsequent provision of the requested services. Services that otherwise cannot be provided.
- METHODS OF DATA PROCESSING AND THE EXISTENCE OF AUTOMATED DECISION MAKING
Personal data submitted through the registration procedures for our services are processed by Euroconnect eood with mainly automated tools and for the time strictly necessary to achieve the purposes for which they were collected.
Specific security measures are observed by the Data Controller to prevent data loss, illicit or incorrect use, and unauthorized access.
Personal data are recorded and kept on electronic databases owned by the Data Controller and stored on servers in the territory of countries belonging to the European Union (EU) in compliance with the legislation on the protection of personal data.
Personal data are processed by Euroconnect eood through its own appointees, responsible for site management and marketing activities.
Personal data may be brought to the attention of employees or associates of the Marketing Department of Euroconnect eood who, operating under the direct authority of the Data Controller, are appointed as data processors or persons in charge of the processing in accordance with the relevant legislation in force and who will receive appropriate operating instructions in this regard; the same will be done, by the Data Controller and the Data Processor appointed by the Data Controller, in respect of the Data Processors, i.e. employees or collaborators of Euroconnect eood.
It is understood that consent refers to the processing of data except for those strictly necessary for the operations and services requested by the user at the time of joining, as consent is not required for these activities.
Subsequent to the registration required for the requested service, where the user intends to request/take advantage of further services provided by Euroconnect eood or by other Partner Companies or otherwise controlled or connected by it, he/she may use the credentials (username/ mail/ password) already used for the first registration.
Where necessary, additional data may be requested, necessary for the provision of additional services requested.
At any time the user may reread the policy and change previously provided consents, check and/or change the status of active services, and possibly request additional services.
The provision of data is optional, except for those indicated as mandatory necessary to enable the provision of services.
Processing for marketing purposes will be done through traditional means (paper mail) and through the use of remote communication techniques, such as telephone, including unmanned, electronic mail, mms, sms.
Euroconnect eood will also use personal data for administrative and accounting purposes and for the performance of contractual obligations; for the same purposes, personal data will be made the subject of communication to investee or associated companies.
The e-mail address will be usable, pursuant to and for the purposes of EU Regulation no. 679/2016 also for the purpose of direct sales of products or services similar to those already purchased by the user/customer.
The rationale used is to enable the User/Interested Person to be able to enjoy the services requested from the Owner in the easiest and fastest way but in compliance with the relevant regulations in force.
- INFORMATION TO BE PROVIDED IF DATA ARE OBTAINED FROM OTHER DATA CONTROLLERS ex 14 GDPR
In the event that personal data has been provided by the data subject to a Data Controller other than Euroconnect eood, this Data Controller shall, in addition to the Information outlined above, disclose, upon simple request by the data subject to the Data Controller’s email address, the source from which the personal data originated.
- PLACE OF PROCESSING
Personal data released by data subjects may be processed at the registered and secondary offices of the Data Controller and at the authorized Data Processors.
- FINAL INFORMATION