
Call Center for Ecommerce – What it is and why it’s critical for your Shop
Let’s first define what an Inbound Call Center is: it is a facility formed by human resources, hardware such as PCs, headsets and servers, and

How to increase your e-commerce sales? 4 factors often forgotten
With the boom of online commerce, the number of ecommerce has grown exponentially, especially in recent years. At the same time, competition (sectoral and otherwise)

Ecommerce Live Chat, how customer care can increase sales
Ecommerce Live Chat, how customer care can increase sales More and more online stores are requesting the integration of a Live Chat with the main

12 Tricks to Improve Your Ecommerce’s Customer Care
If you run an Ecommerce business, you certainly don’t need us to tell you that it’s a tough world out there: ecommerce is an ever-expanding

Call Center for Ecommerce – How to Choose
It has been 6 years now since we created the division dedicated to Online Shops. Division that has become strategic for both us and our

Learn about the Cost of Living in Bulgaria
In a previous article “Working Abroad, Had You Ever Thought of Bulgaria?“ we had already dealt with some of the aspects to consider when moving