Contact Center Euro Connect
Euro Connect Eood is Call Center in Sofia that provides High Quality Multilingual and Multichannel Custom Care services, with a special focus on Ecommerce websites: more than 60 online stores rely on our amazing Customer Care Team. In Euro Connect we are “Outsourcing & Quality Focused”, Outsourcing is our Business, Quality our Obsession.
Our Call Center main Services:
Call Center Inbound
CALL CENTER INBOUND – MULTILINGUAL CUSTOMER CARE SERVICE
Euro Connect is the ideal partner for those who require top quality Outsourced Inbound Call Center, with a 24 hours a day, 7 days a week support platform.
More than 15 languages can be serviced from our Customer Care in Bulgaria.
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E Commerce Customer Care
E-COMMERCE CUSTOMER CARE SERVICES
We offer you and your clients a High Quality Ecommerce Customer Service that can be integrated in your E-Commerce Website, giving you the following services:
- We answer in 15 languages, by Phone, Chat, Email and Social
- We integrate in your Website our Software of Live Chat and Trouble Ticketing
Learn more how Integrate a professional Customer Care to your Online Shop
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Live Chat Customer Care
WE ASSIST YOUR CUSTOMERS BY REAL TIME LIVE CHAT CUSTOMER CARE.
Increase your sales on your E -Commerce with our Chat Customer Care.
Particularly on E-Commerces, an immediate pre-sales support with the live chat and an after-sale punctual support, are fundamental to be sure that clients will be happy with their purchases.
.Learn more about our Live Chat Customer Care
Founded in 2013 in Sliven, Euro Connect has started its history with the classic Teleselling Outbound in Italian, due the desire to achieve the success of our team and the high IT skills in 2014 we open our second office in Sofia, Bulgaria’s capital. 500 sq. mts. of Call Center, a super-reliable IT infrastructure and a fantastic Team have made us today the main partner for some of the most important Italian and International companies for their Customer Care and Help Desk Outsourced services. Today Euroconnect is also present with secondary offices in Romania [Bacau] and Albania [Shkodra] to satisfy every operational need of its Customers.